Terms of Service

ReviewSync.ai

Effective Date: January 1, 2024

Welcome to ReviewSync.ai ("we," "our," or "us"). By accessing or using our services, you agree to be bound by these Terms of Service. If you do not agree, please do not use our platform.

1. Service Overview

ReviewSync.ai enables businesses to:

  • • Connect their Google Business Profile and Facebook Pages (integration coming soon)
  • • Sync and analyze customer reviews across platforms
  • • Generate AI-powered draft responses to reviews
  • • Post responses directly through authorized integrations

2. User Accounts and Authorization

You are responsible for maintaining the confidentiality of your login credentials. You agree to:

  • • Provide accurate account information
  • • Authorize ReviewSync.ai to access third-party APIs (e.g., Google, Facebook) only with your explicit consent
  • • Refrain from sharing credentials or accessing data you do not have rights to

3. Acceptable Use

You agree not to:

  • • Use ReviewSync.ai for unlawful, harmful, or deceptive purposes
  • • Post responses that violate third-party content policies (e.g., Google/Facebook)
  • • Interfere with the security or functionality of the service

4. AI-Generated Content Disclaimer

ReviewSync.ai provides suggested responses powered by AI. These are drafts only. You are solely responsible for reviewing and approving any content before posting. We do not guarantee accuracy, tone, or legal compliance of AI-generated replies.

5. Payment and Subscription

Payment terms, monthly fees, cancellation policy, and refund eligibility will be specified upon service launch. During the beta period, access may be provided at no cost.

6. Termination

We may suspend or terminate your access to the service if you:

  • • Breach these Terms
  • • Violate third-party platform rules
  • • Fail to make payment, if applicable

You may terminate at any time by canceling your account. Upon termination, we will delete your data within 7 business days.

7. Data Ownership and Rights

  • • You retain ownership of your account data, reviews, and responses.
  • • You grant ReviewSync.ai a limited license to process this data solely to provide our services.
  • • We do not sell or share your data with unrelated third parties.

8. Limitation of Liability

To the extent permitted by law:

  • • We are not liable for indirect, incidental, or consequential damages
  • • Our maximum liability is limited to one month of subscription fees (or $50, whichever is less)
  • • AI-generated content is provided "as-is" without warranties

9. Governing Law

These Terms are governed by the laws of the State of Florida, USA. Disputes shall be resolved in the courts of Florida.

10. Contact Us

If you have questions about these Terms, contact:

support@reviewsync.ai

Last updated: January 1, 2024

For questions about these Terms of Service, please contact us at support@reviewsync.ai